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Tuesday, July 07, 2009

5 A Day Mail Campaign

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Writing to companies is a great way to get coupons. And the more coupons you get, the more you save off your grocery bill and the more extra you have to put towards other areas of your budget (like a Disney fund).

Each day (Monday - Friday) I will feature 5 companies for you to write a letter to. These letters can be compliments, complaints or questions. 9 times out of 10, if you take the time to write a company, they will take the time to send you some coupons. Sometimes they even send coupons for free products!

So what should you write?

I always write about something personal. Earlier this month, I wrote to Raid. A wasp had gotten into my house. I am so terrified of wasps that I used a 1/3rd of a can of Ant and Roach spray on the wasp before killing it with the fly swatter. So when I wrote Raid, I shared the details in the incident with them. Then I told them how much I love their product and how it improves my quality of life. They sent me a coupon for a free can of wasp spray.

Here's some basics to remember when writing a company.

1. Be specific. Don't just write Huggies for example and say you love their diapers. Tell them that you love their Snug and Dry line of diapers. That your son has to point to Mickey every time he gets changed.

2. Make it personal. Tell them how much you, your kids, your dog, etc love their specific product.

3. Talk about a specific time you used the product. Let them know if the packaging was easy to get into, if you liked the design, how fresh the product was, etc.

4. Thank them for making the product. Be sure to tell them how much it improves your quality of life. Companies seem to really like the fact that they are making your life better.

5. Always be polite. At the end, thank them for taking the time to read your letter.

6. Be honest! Don't make a complaint if you don't have a legitimate complaint. They usually launch an internal investigation so it's important to give them accurate information.

If you have a complaint, make sure you have the product package available. They will want codes off of it so they can alert their quality control department.

If you have any questions, please don't hesitate to ask!

You can see a running list of what I have received so far here.

16 Comments:

Virginia said...

Do you handwrite a letter to send through snail mail or do you typically e-mail them? I wonder if it's easier to get a response one way or the other.

Kristin said...

I always email them. No sense in wasting a stamp. :) Just tell them whatever is on your mind, good or bad.

Kristin

Karla Scott said...

I have emailed a few companies and recieved coupons back every time! I didn't keep track of how long it took but it seemed to me it was pretty fast.
Karla

Rachel said...

Do you include your physical address or do they email printable coupons?

Kristin said...

Yes you need to include your physical address. 90% of the companies have a form you fill out and have spots for your address.If they don't, I include my address under my name when I sign the email.

Anonymous said...

Do you ask for coupons? If you don't do they just send you coupons anyway? wyncharlys@msn.com

Horsesrule39 said...

I would also like to know if you ask for coupons? I have emailed a few any have only received emails saying thanks for letting us know you like our product. hartofmine39@yahoo.com

Kristin said...

No, I don't ask for coupons. Sometimes they will email and say thank you and follow up by postal mail with coupons and sometimes they just won't send anything at all.

Jessica said...

When you e-mail these companies, who do you address the e-mail to? Is "To Whom it May Concern" appropriate? Or is there something better I can use?

Jess and Judah said...

How do you address the e-mails? In other words, would "To Whom it May Concern" be appropriate? Is there something better? Thanks.

Kristin said...

I just launch right into what I have to say. For example, if I was writing Tide i'd say:

I just wanted to let you know how much I love your Tide detergent.... and then tell them what else I think.

The Knaggs Family said...

I MUST be PMSing but, I almost cried when you talked about an example of: "That your son has to point to Mickey every time he gets changed."?!
I guess these products really are a part of our lives.

This is a wonderful idea and I will say that I had such a great expirence with a company wetsuits.com and they asked for permission to use my quote and I got a FREE $200 wetsuit for my triathlons!!

Anonymous said...

Thanks for doing this. I started last night and played catch up with all the ones you have posted. I didn't do them all since we don't use every one of these products though. I got a reply back from most of them already. I was pretty disappointed after emailing about febreeze and how I loved their product they just told me to join vocalpoint (which I already belong to). Oh well, maybe they will send some coupons in the mail.

One question though, do you comment about multiple products in one email to them or just pick one? We love Johnson's Baby products but didn't know if it was appropriate to thank them for more than one item.

Thank you for this wondeful list of companies!

Faith said...

Hi I was wondering when you write them (by internet that is) do you think it is wise to write our addresses under our signature or only share our address if they reply and ask for it?

Thanks!

Faith said...

never mind, lol, I just saw where you wrote about 'addresses'.
Thanks

Sandra Dee said...

This is such a great idea. I already know the first company I am going to write: Ovaltine. I love that stuff but it is pretty pricey. I was so excited the last time I bought it because the label said go online to get a $1 off coupon. But, when I went online, the website said that the offer was no longer available. I bought the Ovaltine that same day! Maybe if I email them, I can finally get my coupon! Thanks!

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