I get a lot of emails and comments asking me what I say to the companies when I email. I've given pointers already here, but I thought I'd post a few sample emails.
Complimenting Minnie's Magical Muffin Mix
I wanted to just take a moment of my time to write to you today and tell you how much my family loves your Minnie's Magical Muffin Mix especially the Pluto Pineapple flavor. When I serve your muffins at my breakfast table, my whole family raves about how sweet and delicious they are. Thank you so much for making a great product that enables my family and I to make great memories around the breakfast table every Saturday. Thank you for your time.
(Ok I know it's a little sappy, but that's what works. Get as personal as you can about the product and tell them how much their product means to you.)
Complaint about Daisy's Danishes
I recently noticed your product on the shelf and decided I would give it a try. I was so disappointed when I served your product during my weekly tea with my Disney World Lover's Club and realized that the product was stale! Somehow the packaging had become unsealed before I went to open it myself. I was so disappointed and embarrassed. I'm not sure if I will try your product again in the future after this incident. Thank you for your time.
(See how I provided the information concerning the incident and my hesitation to try the product again? I never flat out asked for coupons. I just give them honest feedback and let the chips fall where they may. Also if you have an issue with a product, save the packaging so you can provide the company with the batch numbers off the packaging so they can investigate the incident.)
I hope that helps you guys!
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